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Love these guys!!! No matter the time of day we call, they always show up within 45 minutes. Other companies have made us wait 2 - 3 hours before showing up and have a ridiculous bill but not Performance! Super nice guys that know what they are doing and will even crack a joke or two. I will forever recommend them to anyone.

— Jessica B.

Excellent service. Polite repairman. Prompt service. Would recommend your services to others.

— Faye R.

Tristan was prompt, courteous, and professional. What more could you ask for in a service call?

— Bobby M.

We have used Performance Heating & Cooling in the past for service and maintenance on our system. Recently purchased a 90 year old home and had all the duct work under the house replaced. Rob Eason and the team at Performance did an outstanding job from beginning to end. This was over and beyond good customer service. Customer for life, thank you!

— Connie L.

Tristan did an excellent job. Very courteous and helpful. Arrived early which was nice. Performance Heating & Cooling has been servicing our system since we moved here in 2011 and have always done an excellent job. Thank you!!!

— Barbara G.

The technician guessed our problem before he even looked at our heating unit!!

— Melinda

Prompt, courteous, informative.

— Edward R.

Always show up on time, work efficiently so they don't have to charge you for time wasted not working on your system, and the guys are polite, personable and respectful of your home. I recommend them often, especially Mark (now retired) and Tristan!

— Rachel W.

Tristan was so professional! For my seasonal check, he came in prepared to change my filters, then went outside to THOROUGHLY check out the system. It was done timely and adequately! I’m ready for the chilly weather! Thanks Performance!

— Coley R.

I have been very pleased with my Trane system and the service from Performance Heating & Cooling for over 15 years. Randy and Lenny performed my fall service and were very professional!

— Betsy D.

Tommy (maintenance technician) from Performance was great. He arrived on time for our scheduled 6 month maintenance. He was very efficient and explained what he was doing as he checked everything out. He did a great job and was very courteous and polite. We have been a Performance customer for several years and have been very pleased and completely satisfied with their service. I would highly recommend them.

— Michael W.

Tristan is my technician! He explained everything that he did. It is great to have someone who is so thorough. Tristan wrote for me what I should do if I notice my unit not cooling properly. That is a big help!! I trust Performance Heating & Cooling, Inc. and highly recommend your company!

— Maribeth M.

Performance Heating & Cooling is the best. Their technicians are knowledgeable and courteous. I recommend them.

— Bill E.

I’ve been with Performance for decades. They have great technicians, their prices are fair, and they show up on time. They are a customer-first company and I like that.

— Doug P.

Performance Heating & Cooling is always professional. They always do a great job with my services. They do maintenance on our three units every Spring and Fall! They have always come when I needed them! I have been with Performance Heating & Cooling for quite a while and I plan on being with them a long time! They are great! Highly recommended!!

— Lisa T.

I was so impressed with your service technician, Randy, today when he came to service my heating system. He was courteous, friendly, and explained everything he had done during the servicing of the unit. I know I can depend on Performance Heating & Cooling to handle all my needs with my unit. I highly recommend this company for your heating and air conditioning needs. Thank you for your service!!

— A Highly Satisfied Customer

I was having a problem and called the folks at Performance. From the beginning I knew I contacted the right group. I told the office staff that I had a scheduling issue because of my job. The staff was friendly and professional. They accommodated all my needs. When the technician showed up at my house, after 4pm on Friday to meet my schedule, he was polite and professional and within 5 minutes determined what the problem was and explained it and the solution along with the cost. Not having heat in November can really be a problem but these folks basically made it painless. I would highly recommend Proformance. They were professional and polite, very knowledgeable and customer friendly. They took a stressful situation and made it straightforward... all I can say is thank you.

— Rick B.

For Quality Service Call Performance Heating & Cooling
I have been with Performance Heating and Air for quite a while and I plan on being with them a long time!— Lisa T.
Serving Wilson, NC & Surrounding Areas Since 1993 sup-info-logo
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